FAQ

1. How long does delivery take?

Delivery typically takes 7–14 business days after processing.


2. When will my order be processed?

Orders are processed within 2–4 business days.


3. Do you offer free shipping?

Yes — we offer free shipping when you purchase 2 or more items.


4. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email.


5. Can I return my order?

We offer a 30-day return policy.
Items must be unused and in original condition.


6. How do I contact you?

You can contact us anytime at:
📧 infor@goalhaven.com.au


7. What if I receive a damaged item?

Please contact us within 48 hours of delivery with photos, and we will resolve the issue as soon as possible.